Finance and Accounting

According to the actual sales data, update the report which includes product name, customer name, product name, quantity, price, type and other information monthly, validate the sales discount allowance

What we're doing for the customer

Optimize the data source to establish a unified format, develop a data query procedures to calculate and combine data ,validate the sales allowance.

Benefits

Within a month validate nearly 340 sum, totally approximately $2 million requests and refused more than $200000 in defective sales allowance application for customers, directly increase the customer profit.

Sales Support

Order management which may incur that fail to know accurately the un-confirmed order, shipping delay, defect of order entry accuracy ,that makes complaints from the final customers. Outsource the order management, customer can improve customer satisfaction,save time and focus on their core business.

What we're doing for the customer

  • Set up standard order management process, arrange special person in charge of order receiving, order entry, inventory check, order confirmation and follow up shipping, which ensure the daily follow up and reminder timely, especially for any exceptions need communicate and confirm from sales, customer or warehouse timely
  • Arrange order process training, summarize the mistake on order entry and follow-up and make improvement regularly.
  • Design order status report for sales and customer and solve any questions from customers regarding the orders timely.

Benefits

Daily effective order follow-up increased from 20 to 30 per person. The accuracy of order entry could ensure 99% or 100%.

Excel Related Services

In order to improve the operation process, supplier of Apple ipad components need a control chart to manage the production plan and actual output.

What we're doing for the customer

  • Discuss the work flow with customer, study the definition of current chart and get to know the constraint and problems
  • Re-construct the template, simplify it.
  • Program VBA macro to grasp and summarize all the data automatically
  • Use Dynamical chart to reflect the changes visually

Benefits

The said supplier save the cost on headcounts ,significantly enhance the efficiency, shorten the finish time from 3 days to 3 minutes and it’s easy to be trained and convenient for job-transfer.

Supply Chain Management

There are always short of production and delivery capacity in peak season, and production plan is fixed two weeks in advance, anything delay in material supply, production and delivery will lead to unpredictable result, so the coordination via multiple parties and precise information flow along the chain is a must.

What we're doing for the customer

  • We work closely with our supplier and logistic forwarder, to update all the Bayesian interpretation of probability on the decision tree and make sure most of the things is predictable, we know which is the critical point to give our attention and resources, to make sure everything is under control. Besides the daily ocean and air shipment, we have successfully deal with joint sea-and-rail
  • Besides the daily ocean and air shipment, we have successfully deal with joint sea-and-rail transportation from China to central Asia, a single container loading from two cities far away, the coordination of two suppliers production schedule and customs clearance, safety precautions to and responsibility separation at every step.

Benefits

Business delivery on time with the same freight cost with the restrain short of production and delivery capacity in peak season, to avoid their client complaint and unnecessary claims, maintain good cooperative relations.

Market Research

Companies need to get industry news, market demand, competitors information to adjust their marketing strategies to gain and sustain their competitive advantages in competitive environment.

What we're doing for the customer

  • Focus on IT industry websites (DIGITIMES, PjTime and so on),monitor the information of monitor, notebook, tablet PC, projector, mobile phone, send the newsletter to customer daily by email, which will help customer get the latest industry trends in time;
  • Monitor the Amazon website weekly, focus on the Amazon Sale Top 30 of monitor, projector, TV, DPF and prepare brands sale rank report; Monitor the Amazon customer reviews, price, specification for nominated competitor’s models.

Benefits

Businesses can save time, reduce operating costs, while they can get the latest industry trends information and make marketing correct strategies timely to enhance market share.